Latchit Reviews
Latchit Customer Reviews (16)
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Terrible customer support
This company has descent products but watch out for there false advertising and when you get authorized to return a product and they keep the item and your money beware. After more than two months they finally answered me back when I threatened to take further action against them. I will not buy from this company again. Something is very shady here. "We treat our customers like family". NOT!
Latchit Customer’s Q&A
Latchit FAQs
What is Latchit.org?
Latchit.org is a website that offers a range of products for RV and camping enthusiasts. The site features keyless entry RV locks and other RV accessories, all designed to enhance the RV lifestyle and provide peace of mind during travels. The company, Latch.it, was started in 2016 by an RV family who saw the need for reliable RV products. They offer a variety of items, from decor and temperature regulation accessories to high-security RV locks. They also have a blog where they share travel guides, trending RV topics, upcoming events, and how-tos of RVing. Additionally, they have a forum community for motorhome owners, future RVers, and camping enthusiasts to give and find advice. Their mission is to provide peace of mind and security to the RV community.
Can you tell me more about the services of Latchit.org?
Latchit.org is a company that provides a variety of services and products for RV and camping enthusiasts. They offer Keyless Entry RV Locks, RV Accessories, and Compartment Locks to ensure safe and secure travels. They also provide RV Road Safety equipment for all roadside stops or emergencies. In addition to their product offerings, Latchit.org has a Blog and an RV Forum Community where they share extensive research on all aspects of RVing, including the best campgrounds, travel guides, trending RV topics, upcoming events, and more. They also offer a Lifetime Warranty on all physical products purchased directly from them, covering damages during transit, missing items, manufacturer defects, and other potential defects. Latchit.org was started by an RV family in 2016 with the mission to provide peace of mind and security to the RV community.
Is there any other information available on latchit.org?
Latch.it is a small family-owned American business that provides high-quality RV and camping products to the RV and trailer community. The company was started in 2016 with the aim of helping the RV community by providing reliable RV products. They offer a range of products including RV door locks, RV accessories, and compartment locks. They also provide RV road safety equipment for all roadside stops or emergencies. In addition to their product offerings, Latch.it also has a blog where they do extensive research on all the ins and outs of RVing. They provide updates on the best campgrounds, travel guides, trending RV topics, upcoming events, and all the how-tos of RVing. They also have an RV Forum Community where motorhome owners, future RVers, and camping enthusiasts can give and find advice.
About latchit.org Popular Products and Services?
Latch.it is an American small family-owned business that provides high-quality RV and camping products to the RV and trailer community. Their mission is to provide peace of mind and security to their customers. They offer a range of products including RV Door Locks, RV Accessories, Compartment Locks, and RV Road Safety equipment. One of their best-sellers is the Apex Keyless Entry Door Lock. They also have a blog where they do extensive research on all the ins and outs of RVing, and an RV Forum Community for motorhome owners, future RVers, and camping enthusiasts to give and find advice.
latchit.org Return Policy?
Here are the details of the Shipping and Return Policy for latchit.org:
Shipping Policy: All orders are processed within 2-3 business days, unless indicated otherwise within the product description. If they are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, they will contact you via email. Shipping charges for your order will be calculated and displayed at checkout (if any). You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-72 hours. LATCH.IT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. They currently do not ship outside the U.S.
Return Policy: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, you must have purchased an item directly through their store and your item must be UNUSED and in the same condition that you received it. We recommend you use USPS to return any items. If it is installed, used or damaged they will not be able to refund you. Your item must be in the original packaging. You are responsible and liable for the return shipping. Please include your Order Number as part of your return. Returns are not accepted for custom orders. All returns must go to: Marcala LLC - Monica PO Box 46457 Tampa, FL 33646. If any product is returned in an unused condition, a full refund will be issued minus a restocking fee of 16%. Once they receive your return, they will inspect it and notify you that they have received your returned item. They will immediately notify you on the status of your refund after inspecting the item. If your return is approved, they will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on the method of payment.